Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name

• Email address

• Phone number

• Mailing address (if provided)

• Pet-related information (species, travel details, veterinary clinic information)

• Travel details (destination, dates, airline information)

• Any other information you submit through inquiry forms, emails, or text messages

We do not intentionally collect sensitive personal data beyond what is necessary to provide our consulting and concierge services.

2. How We Use Information

Information collected is used solely for legitimate business purposes, including:

• Responding to inquiries and communications

• Providing consulting, coordination, and documentation support services

• Communicating timelines, requirements, and next steps

• Coordinating with veterinary clinics at the client’s request

• Improving website functionality and service quality

• Complying with applicable legal and regulatory obligations

We do not sell, rent, or trade personal information.

3. Veterinary and Medical Information

Strelzik Veterinary Services is not a veterinary practice and does not provide medical advice. Any veterinary or medical records shared with us are used strictly for administrative coordination and documentation support purposes at the client’s direction.

All medical decisions, examinations, diagnoses, and treatments are performed exclusively by licensed veterinarians.

4. Sharing of Information

We may share information only when necessary and appropriate, including:

• With veterinary clinics or veterinarians designated by the client

• With government agencies or regulatory bodies only when required and authorized by the client

• With service providers who assist in operating our website or communications (e.g., hosting, email platforms), under confidentiality obligations

We do not share personal information with third parties for marketing purposes.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of data transmission or storage can be guaranteed to be 100% secure. By using our services, you acknowledge and accept this inherent risk.

6. Communications

By submitting your contact information, you consent to receive communications from us via email, phone call, or text message regarding your inquiry or services. You may opt out of non-essential communications at any time by notifying us.

7. Cookies and Website Analytics

Our website may use standard cookies or analytics tools to improve user experience and track general website usage. These tools do not collect personally identifiable information unless you voluntarily provide it.

You may disable cookies through your browser settings if you prefer.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those sites. Accessing third-party websites is done at your own risk.

10. Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Updates will be posted on this page with the effective date revised accordingly. Continued use of the website or services constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, you may contact:

Strelzik Veterinary Services
Email: hello@pettravel.online
Phone: 954-882-4302